Will not print

[dma7]

Message on printer screen is:  There is a problem w/ the printer or ink system.  Turn printer off, then on.  If problem persists contact HP. 

I have followed troubleshooting instructions.  Uninstalled and reinstalled.  Nothing working.

[Kuroi_Kenshi]

Hi @dma7,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Warm Up the Printer: Ensure the room temperature is above 5°C (41°F). If the printer was stored below this temperature, allow it to warm up for up to 12 hours.

Check the Printhead Connections:

• Make sure the three printbar flex cables connecting the printbar to the main PCA are inserted fully and correctly. Refer to your printer documentation for specific instructions on checking these connections.
• You may also benefit from watching how to fix similar issues on your printer model:
  • Fixing a Paper Jam - HP Officejet 6700 Premium e-All-in-One Printer
  • Fixing a Carriage Jam - HP Officejet 6700 Premium e-All-in-One Printer
  • Printer Does Not Pick Up Paper

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,