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- HP Community
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- Printer Setup, Software & Drivers
- Windows 10: Operation could not be completed (error 0x000000...

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08-29-2017 10:57 AM
I have a main server runing Windows Server 2012 R2 and a client compter with Windows 10 Pro on my Network. The client computer was printing fine from HP Laserjet 4015 on the domain controller but later there was an hitch in printing from the network printer. I removed the network printer "HP LaserJet 4015N" from the client computer and try to re-install it. I call up the printer from the main server but trying to install it on the client computer by double clicking on it, it displayed this message:
"Operation could not be completed (error 0x00000005). Access is Denied.
Please I need help from guy who have experienced this hitch.
Solved! Go to Solution.
Accepted Solutions
08-29-2017 12:48 PM
This error 0x00000005 is usually caused when you are unable to setup your new printer or a different printer as your default printer other. You can try these steps below:
1. open the Windows Registry
2. Go to: HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ Windows
3. Right click on Windows folder and select Permissions…
4. Here check the Full Control under Allow option. Click Apply > OK to save changes.
5. Delete these following registry
LegacyDefaultPrinterMode
UserSelectedDefault
Device
6. Restart your system.
08-29-2017 12:48 PM
This error 0x00000005 is usually caused when you are unable to setup your new printer or a different printer as your default printer other. You can try these steps below:
1. open the Windows Registry
2. Go to: HKEY_CURRENT_USER \ Software \ Microsoft \ Windows NT \ CurrentVersion \ Windows
3. Right click on Windows folder and select Permissions…
4. Here check the Full Control under Allow option. Click Apply > OK to save changes.
5. Delete these following registry
LegacyDefaultPrinterMode
UserSelectedDefault
Device
6. Restart your system.