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- Windows 10 and HP Driver USB - 44.1.2402.1741 HP Envy 500 Pr...

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07-26-2022 10:21 AM
Hello all I have a HP Envy 5000 printer. After doing a complete install to Windows 10 64 bit, All works well.. Printer, Scanner etc. My problem is that on a daily basis Windows 10 updater keeps reinstalling the driver every day or any time I check for updates.. My update log show many m,any updates of the same driver USB-44.1.2402.1741
I have noticed many many posts on this problem but no solution has worked. I have changed settings in the Windows update registry key as one solution has suggested no luck. I also changed a setting in Control Panel to say NO to updates ..No luck The driver just keeps installing and installing every day or when I check for updates. Does anyone have a real solution to this problem it has been posted for so so long I can't believe there is no solution. PS.. I have no way to tell if windows is really installing the driver. I see the update happening and in the log but checking the driver in device manager does not show when the driver was actually installed. Any help apprecisted
Thanks,,, midengine.
07-26-2022 11:27 AM
Hi,
Please launch and follow the Show or Hide Update troubleshooter and select to hide updates, then select the update and complete the rest of the screens:
Then ensure the printer functions correctly and follow for any change in the days to come.
Please let me know how it goes,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
07-26-2022 01:28 PM - edited 07-26-2022 05:18 PM
Yes the download file you provided did the trick. Thank you ever so much. I really appreciate it. Now the driver no longer updates. I have been trying different solutions for about a week including one that had me edit the registry adding a windows update folder and key, none of them worked. Again, Thank you very much.