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‎09-01-2020 03:56 AM

HP Recommended
Product: HP 3636
Operating System: Microsoft Windows 10 (64-bit)

My laptop is not detecting drivers for HP Printer 3636. I have used the HP app and installed the printer, its connected to the wireless network etc, but its says 'Driver unavailable' I have tried following the support links on the HP website but its still not working. Any advice please?

1 REPLY 1

‎09-01-2020 10:49 AM

HP Recommended

Hi,

Please make sure the latest firmware is installed for the printer first of all:

https://support.hp.com/bg-en/document/c02919168

 

Next, follow HP Easy Start below to reinstall the driver, be sure to select the HP Basic Device or Full Feature Software option:

https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_11_5_4644_17.exe

 

May you see any difference once completing the installation?

 

Shlomi



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