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Locked

‎03-30-2023 06:04 PM

HP Recommended
Product: HP Smart Tank 6001 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

I get message "need WIA driver to use this device" in Control Panel.

Category:
1 person had the same question
1 REPLY 1

‎03-30-2023 06:49 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-smart-tank-6000-series/2100178737/mode...

 

Alternatively, if the printer is already connected to the network, try using Mopria scan (Android Phone) to scan:

https://www.youtube.com/watch?v=l-64FF_x-vU&t=10s

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPiYXDnervgsiwA3tPa7uSUg

 

Hope that helps


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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Scan a 2-sided document on any printer with Mopria Scan
youtube.com/watch?v=l-64FF_x-vU&t=10s
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