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Locked

‎04-30-2020 09:35 PM

HP Recommended
Product: hp 7550 photosmart
Operating System: Microsoft Windows 10 (64-bit)

Unable to install printer window 10 pro.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-01-2020 12:50 AM

HP Recommended

@wjohnson3784 

 

No Windows 10 support as mentioned on

  

http://support.hp.com/us-en/document/c04658195

 

Please try the following way from @boomer58 

 

  1. Plug in the printer and connect it to your computer
  2. Turn it on
  3. Right click the start button and click the following:
  4. Control Panel
  5. Devices and Printers
  6. Add a printer
  7. Click The printer that I want isn’t listed
  8. Add a local printer with Manual Settings
  9. Next
  10. Use an existing port
  11. DOT4_001 (HP Print Device)
  12. Next
  13. Under Manufacturer Select HP
  14. Under Printers Choose HP Photosmart 7520 series Class Driver
  15. Next
  16. Select Use the Driver that is currently installed or replace current driver (it doesn’t matter which)
  17. Next
  18. Printer Name appears click next
  19. Do not share this printer
  20. Next
  21. Print a test page
  22. Close
  23. Finish

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-01-2020 12:50 AM

HP Recommended

@wjohnson3784 

 

No Windows 10 support as mentioned on

  

http://support.hp.com/us-en/document/c04658195

 

Please try the following way from @boomer58 

 

  1. Plug in the printer and connect it to your computer
  2. Turn it on
  3. Right click the start button and click the following:
  4. Control Panel
  5. Devices and Printers
  6. Add a printer
  7. Click The printer that I want isn’t listed
  8. Add a local printer with Manual Settings
  9. Next
  10. Use an existing port
  11. DOT4_001 (HP Print Device)
  12. Next
  13. Under Manufacturer Select HP
  14. Under Printers Choose HP Photosmart 7520 series Class Driver
  15. Next
  16. Select Use the Driver that is currently installed or replace current driver (it doesn’t matter which)
  17. Next
  18. Printer Name appears click next
  19. Do not share this printer
  20. Next
  21. Print a test page
  22. Close
  23. Finish

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-05-2020 01:03 PM

HP Recommended

Thanks so much, working one happy customer 😀

Was this reply helpful? Yes No
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