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‎09-20-2023 04:47 PM

HP Recommended
Product: hp 7900e

Trying to install new HP 7900e printer. Windows 10 pc doesn't recognize device.

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1 REPLY 1

‎09-25-2023 10:59 PM

HP Recommended

Hi @will8n,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Is it the first time you are connecting this printer to your Windows 10 PC?

 

ake sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Try updating FIRMWARE

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



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