• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Photosmart C4380 All-in-One Printer
Microsoft Windows 11

I am unable to get my HP Photosmart C4380 printer to work with my new laptop that has Windows 11. Windows cannot find the driver and nor can I. From looking at this board, I can see that there is a user called FerRX who seems to be posting links to the driver, however none of the links work for me when I click on them.

 

I have read this thread: HP Photosmart C4380 Printer Driver - HP Support Community - 8414933, but I cannot get the fixes mentioned to work.

 

Please can someone let me know where I can find the driver? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @TomA9 

Please try the driver download from the next link,

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

2 REPLIES 2
HP Recommended

Hi @TomA9 

Please try the driver download from the next link,

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thank you @FerRX,

 

That's great that I now have the driver as I can continue to use a printer that is working perfectly well. It's very disappointing that HP don't make this driver freely available to download from their official website. Failure to provide support for their products, even though they work perfectly well, just because they are 'old', looks like an attempt to get me to buy a new product when I don't need to. It is also very poor from the point of view of sustainability. It appears to be the same problem when it comes to ink cartridges.

 

When it does come time to buy a new printer, I won't be buying an HP. Ironically, this is not because I am unhappy with my current HP product (I think it works very well), it's because I don't trust HP to keep supporting the product. I believe they will simply stop supporting the product when they deem it is too 'old' and try to force me to buy a new product.

 

Oh well. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.