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‎08-25-2026 03:00 PM

HP Recommended
Product: HP Color LaserJet Pro MFP 3301cdw
Operating System: Microsoft Windows 11

ARM print driver bug in Windows 11.  Trying to print from Microsoft Surface with Snapdragon ARM CPU Windows 11 to HP MFP3301cdw.  Complex documents crash the driver.  Figured out a solution to this problem: Download the ARM driver from:  https://support.hp.com/us-en/drivers/hp-color-laserjet-pro-mfp-3301-3304-3388-printer-series/model/2....    Create a new printer connection using TCP/IP and then disable HP EasyColor found at Print > Printer Properties > Advanced. There appears to be a bug in the ARM version of the HP driver that prevents printing complex documents and crashes the driver.

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‎08-25-2026 03:16 PM

HP Recommended

Have you tried the HP Smart UPD driver? Available for ARM processors.

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‎08-25-2026 04:06 PM

HP Recommended

thanks fo the suggestion on HP Smart UPD driver - looks like it might work - will give it a try!

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