• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-29-2021 01:44 PM

HP Recommended
Product: Officejet 8710
Operating System: Microsoft Windows 11

after installing Widows 11 anything I try to print from my laptop prints in machine code

I have installed the latest drivers

Category:
1 REPLY 1

‎11-30-2021 12:24 PM

HP Recommended

Hello @rwseale ,
Welcome to the HP Support Community!

 

  1. download only HP OfficeJet Pro 8710 All-in-One Print and Scan Driver and Accessories 
  2. Uninstall HP printer software, and then remove the printer from your Devices list. 

    Also, follow the steps below to remove an HP printer instance from the PC.

    Step 1 - Click Windows icon + R and type printui.exe /s

    Step 2 - In the dialogue box, open Drivers Tab and delete all HP related entries and save

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.