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‎03-17-2024 03:14 PM - edited ‎03-17-2024 03:17 PM

HP Recommended
Product: OfficeJet 100 Mobile Printer

I recently purchased a new computer with Windows 11 on it.  My old one was Win 10.  I somehow got the printer work, however, I dont have the utilities that I had on my Win 10 computer.   I am looking for those utilities, such as the option to see the Ink balance, to print test pages, to align printer, to clean the heads.  I looked at the HP page and could not figure out what drivers or software to download and use.   Can someone please link me the exact software from HP that does this for a Windows 11 computer.

I should note, this printer is connected via Bluetooth.

Please help

Thanks

1 REPLY 1

‎03-20-2024 04:34 AM

HP Recommended

Hi @Momo117,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with printing with your Windows 11 unit. 

 

Unfortunately, this printer is not compatible with your current OS. Due to this, we do not have any drivers available currently. 

 

If you are facing issues with connectivity, Click here. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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