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‎11-30-2022 07:43 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M277dw
Operating System: Microsoft Windows 11

When the heck is HP going to have a Windows 11 Driver available for the HP Color LaserJet Pro MFP 277dw??? As a small business owner, this is VERY frustrating that I have to keep a computer NOT updated to Windows 11 just so we can continue to use the printer. I am looking to update to another printer and will not buy another HP if I have to be concerned that drivers will not be available for upgraded OS. Please let me know if this Windows 11 driver will never be available because I don't want to waste my time waiting. I will only be more upset if I keep this unit hanging on when an updated driver was never going to happen. This is the 4th HP printer I have purchased but will be looking elsewhere if this driver issue is not resolved.

Category:
5 people had the same question
2 REPLIES 2

‎12-04-2022 06:56 AM

HP Recommended

Hi @Kurt1122,

 

Welcome to the HP Support Community

 

I understand you need information regarding drivers for your HP Color LaserJet Pro MFP M277dw. Not to worry I will help you to get a resolution to resolve the issue.

 

Please try to use HP Smart software and check if it works,

 

If the issue persists,  I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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‎12-19-2022 10:42 AM

HP Recommended

As I have the same issue that KURT1122 and provided that I read the answer coming from HP,  I am confused about what would be the right process to undertake.

 

in fact, BEFORE migrating to WINDOWS, I would like to be 100% that using HP SMART or the alternative solution not disclosed at this stage to me, the compatibility will be OK.

 

just because after the migration to WINDOWS 11, if it doesn't work, this will lead me purchase another printer !

 

thank you in advance

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