• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-23-2023 01:37 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M277dw
Operating System: Microsoft Windows 11

I tried to install  HP Color LaserJet Pro MFP M277dw on brand new Windows 11 Pro laptop. I tried first with HP Smart application, where it says that there was a problem detected and should trying install the printer through Windows -> Printers & Scanners. Windows discovers the printer but when trying to install it says "Driver is unavailable". Then I downloaded the most recent driver available for the printer for Windows 10 from HP web site and now the printer status is ok. However I am not able to print: Error printing test page. I would appreciate any solution how to install the printer. 

 

Category:
5 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.