Windows 11 update KB5053598 (OS Build 26100.3476) prevents HP OfficeJet 5255 from being installed

[orcatjf]

after —KB5053598 (OS Build 26100.3476) auto installed, I was not able to print. HP Smart could not install the printer, providing only the message 'Driver Unavailable'.  Re-installing HP Smart did not fix.  Only after uninstalling the Windows KB5053598 (OS Build 26100.3476) update was I able to re-install the OfficeJet 5255 All-in-One printer and print documents again

[Asfiya03]

@orcatjf,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Update the HP Printer Drivers Manually

Go to Device Manager → Printers

Right-click your HP OfficeJet 5255 and choose Update driver

Select Search automatically for drivers

Download and Install HP's Latest Drivers

Go to the HP Support website

Search for your OfficeJet 5255

Download and install the latest Full Feature Software & Drivers

Use Windows Built-in Printer Drivers

Go to Settings → Devices → Printers & scanners

Click Add a printer or scanner → The printer that I want isn't listed

Choose Add a local printer → Use an existing port (USB or network)

Select HP OfficeJet 5255 from the list or Windows Update to find it

Try Compatibility Mode

Right-click the HP driver installer

Select Properties → Compatibility

Choose Run this program in compatibility mode for Windows 10

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Asfiya03

HP Support