Windows Server 2019 Print Server Blank Page after each job by Windows10, 11

[hiren101]

i have Windows Server 2019 Print Server. Windows 10 or 11 Client PC's are printing blank page after each job. Found solution to fix by change the option to print directly to the printer in Advance settings. but it reset back to default after few hours or next day. this only happens to HP UPD Drivers. Updated with latest drivers and it's not fixed. driver version pcl6-x64-7.1.0.25570

[Treeko]

Hi @hiren101 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please share the details listed below:

- Exact full model name of your HP Product (if you need help, click here for information on how to find your model name).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day.

Treeko

HP Support

[hiren101]

HP Color LJ MFP M578, HP Color M775, HP LJ Ent M634 this are some of the models.

[Treeko]

Hi @hiren101 

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[hiren101]

i don't have print quality issue. it's printing blank page after each job.

[Treeko]

Hi @hiren101 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[hiren101]

i don't see any private message or clink on this link has no link