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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Windows XP 32-Bit driver

Create an account on the HP Community to personalize your profile and ask a question
06-02-2025 11:30 AM
@CSorBS, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
I suggest you refer to this guide: HP printer setup (Windows built-in driver) | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee
06-08-2025 07:03 AM
Hey @CSorBS,
Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.
Note: There might be a nominal charge for the service they provide.
Regards,
Garp_Senchau
I am an HP Employee