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HP Recommended
HP OfficeJet Pro 6978 All-in-One Printer
Microsoft Windows XP

I have an HP Pro 6978 and I can't find my install disk. Where do I find the Windows XP 32-Bit driver

3 REPLIES 3
HP Recommended

@CSorBS, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I suggest you refer to this guide: HP printer setup (Windows built-in driver) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

HP Recommended

These instructions are for Windows 7, not Windows XP. I know this printer works with XP, but it needs the install CD to make it work.

HP Recommended

Hey @CSorBS

 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

Regards,

Garp_Senchau
I am an HP Employee

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