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‎03-08-2021 11:07 AM

HP Recommended
Product: HP Officejet Pro 6830 e-All-in-One
Operating System: Microsoft Windows 10 (32-bit)

Product name HP Officejet Pro 6830 e-All-in-One

Product Number E3E02A

Windows found drivers for your device but encountered an error while attempting to install them.

The driver cannot be installed because it is either not digitally signed or not signed in the appropriate manner. Contact your hardware vendor.

If you know the manufacturer of your device, you can visit their website and check the support.

So here I am - this all happened following a new HUB from BT. I've input the new WIFI details into the printer - it can print test pages from itself. Just not from the laptop. 

Any ideas? Thanks in advance 🙂

Category:
1 REPLY 1

‎03-11-2021 04:05 AM

HP Recommended

@Imhappyuk

 

Welcome to the HP Support Community.

 

Try the HP Smart App: https://support.hp.com/in-en/document/c04675142

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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