Windows7 64 for HP Envy 6100e printer

[Trudx]

Is there a driver available to install on windows7 64 bit for HP Envy 6100e printer?

When I enter it on their website, I get this download: Envy_6100_6100e_6100r_DJPIA_6100_6.22.4.65

But I can't do anything with it. I can't install or update anything with this download. Everything is grayed out.

Isn't there a driver we can just install?

Thanks

[Kuroi_Kenshi]

Hi @Trudx,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand you’re trying to install your HP Envy 6100e printer on a Windows 7 (64-bit) PC, but the driver package you downloaded (Envy_6100_6100e_6100r_DJPIA_6100_6.22.4.65) doesn’t let you proceed. Let’s go through a few steps to clarify the situation and what you can try next.

1. Know the Compatibility Limitation

The HP Envy 6100e series is part of HP’s “e-series” printers that are designed for Windows 10 and newer.

HP does not provide a traditional, standalone Windows 7 driver for the 6100e models.

The package you downloaded is a diagnostic/installer wrapper (DJPIA) that relies on newer Windows components, which is why everything is grayed out on Windows 7.

2. Check for Built-in Windows Update Drivers

While not fully featured, sometimes Windows 7’s “Add Printer” wizard can find a basic driver.

Connect the printer to the PC via USB cable.

Go to Control Panel → Devices and Printers → Add a Printer.

Choose Add a Local Printer → select the detected USB port.

Click Windows Update (this may take a few minutes).

See if a basic HP driver is listed that will allow at least simple printing.

Most 6100e-series devices won’t appear here, but it’s worth checking.

3. Use HP Smart / Full Feature Software

HP Smart is the primary way to install and use the 6100e, but it is not supported on Windows 7.

The full-feature software also requires Windows 10 or later, so you won’t be able to run it successfully on Windows 7.

4. Workarounds if You Must Stay on Windows 7

Upgrade the PC: For full support (driver + HP Smart), a move to Windows 10/11 is required.

Network Printing from Another PC:

Install the printer on a Windows 10/11 PC.

Share it over the network so the Windows 7 machine can send print jobs.

Generic Print Driver: In some cases, you can use a “Generic PCL” or “DeskJet class” driver on Windows 7 for basic text printing, but scanning and advanced features won’t work.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Trudx]

For other users: No solution to the described problem

[Kuroi_Kenshi]

Hi @Trudx,

Thank you for sharing your update. I understand the frustration, unfortunately, the HP Envy 6100e series does not have dedicated Windows 7 drivers, as it was designed for Windows 10 and later.

Here are your next steps depending on your situation:

If you need full printer and scanner functionality:
You’ll need to use a PC running Windows 10 or newer, as that’s the only platform officially supported by HP Smart and the full-feature drivers.

If you must stay on Windows 7:

Try connecting the printer by USB cable and use Control Panel → Devices and Printers → Add Printer → Windows Update to see if a generic DeskJet or PCL driver is available.

This will usually allow only basic printing (no scanning or advanced features).

Alternative option:

If you have access to a Windows 10/11 PC, you can install and share the printer on that PC over your network.

Your Windows 7 system can then send print jobs to it using a generic driver.

I hope this clarifies why the installer won’t run on Windows 7 and gives you practical paths forward.

If this information helps, please mark the reply as “Accepted Solution” so it’s easier for others with similar questions to find.

Best regards,

[Trudx]

For other users, please note: There is no solution available for the problem described. (Trying to get the driver software via cable goes without saying.)

[ferRX]

Hi @Trudx 

There is no drivers for Windows 7 for this printer model, because this Envy 6100e was designed to work with Windows 10 and Windows 11.

However there could be an alternative installation downloading a basic driver then going to Control Panel > Printers > Add Printer option.

1 . Download the next basic driver.

• >> Envy 6100 - basic driver file

2.  Then add printer from Control Panel using steps from the next video:

>> https://www.youtube.com/watch?v=6kfK656hfJQ

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.