Wireless HP Deskjet Printer not communicating with Windows 10 laptop

[MrB1821]

My HP DeskJet 3630 is set up as a wireless printer on my Windows 10 laptop, but it is not communicating  with the laptop. 

[Pallipurath]

Hi @MrB1821,

Welcome to the HP Support Community.

Thank you for posting your query.

I am sorry to hear that your HP DeskJet 3630 printer is not communicating with your Windows 10 laptop over a wireless connection, I would request you to please follow the steps:

Restart Devices

• Turn off the printer, router, and laptop.
• Wait 30 seconds, then power them back on.
• This clears temporary connection glitches.

Reconnect Printer to Wi‑Fi

• On the printer’s control panel, press the Wireless button.
• Go to Wireless Setup Wizard.
• Select your Wi‑Fi network and enter the password.
• Make sure both printer and laptop are on the same Wi‑Fi band (2.4 GHz, not 5 GHz).

Check Printer Status in Windows

• Go to Control Panel → Devices and Printers.
• Right‑click your DeskJet 3630 → See what’s printing.
• In the menu bar, uncheck Use Printer Offline.
• This forces Windows to keep the printer online.

Update Drivers

• Download the latest HP DeskJet 3630 driver package from HP’s support site.
• Install the Full Feature Software and Drivers.
• This ensures Windows recognizes the printer correctly.

Reset Network Settings:

• On the printer’s control panel, navigate to the wireless settings and select the option to reset network settings.

Take care and have an amazing day!

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards

Pallipurath.

[ferRX]

Hi @MrB1821 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=y-DScLWNoXk

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.