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‎10-28-2019 10:18 PM

HP Recommended
Product: HP Officejet 4630 all-in-one
Operating System: Microsoft Windows 7 (64-bit)

Printer has been working great.  For unknown reason an error code appeared, but now displays something different:  REFLASH 12345.  Apparently this means I need new firm ware.  HP has a new or replacement firmware download R1830A but since the printer is unresponsive and I can not turn on the WIFI,  I can not finish the down load because Windows can not find the printer.  Any suggestions?

 

1 REPLY 1

‎10-31-2019 09:47 AM

HP Recommended

 @JustWanaPrint, Welcome to HP Support Community!

 

I understand you are unable to update the printer firmware through wireless connectivity. You can use a USB cable to update the printer firmware.

Download available firmware updates from the HP website. With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

TEJ1602
I am an HP Employee

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