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‎04-23-2019 11:49 AM

HP Recommended
Product: 4620
Operating System: Microsoft Windows 10 (64-bit)

Wireless communication has been disabled need asolution

1 REPLY 1

‎04-24-2019 09:06 AM

HP Recommended

@jjvfw1986

 

Welcome to the HP Support Community.

 

Is the wireless light blinking or stable on the Printer?

 

Print a network configuration report and let me know what the report says:

 

From the Home screen, press the (Setup) button. Using the buttons on the right, scroll to and select Reports, and then select Network Configuration Page.

 

Let's run the HP Print and Scan Doctor:

 

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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