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‎08-07-2025 03:16 AM

HP Recommended

I have a Samsung printer Xpress M2625D (bought in 2014). Now I want to use it with Windows 11. I cannot add the printer to Windows; dowload and/or installation of driver has failed, HP-website says the serial number (ZEB2BJCF6000C2M9) is wrong. What can I do? - Thank you.

1 person had the same question
3 REPLIES 3

‎08-07-2025 04:46 AM

HP Recommended

Hi @FelixMUC 

Please download the next driver for your printer:

>> https://ftp.hp.com/Samsung_Universal_Print_Driver3_V3.exe

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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‎08-07-2025 05:25 AM

HP Recommended

Thank you. When I try to install the driver (printer is connected via USB-cable), I get the error: "Installation cannot be completed, error 0x800f0214. There are no INF-files applicable to your device." (roughly translated; I get this message in German.) Which is the same as before. (BTW: I did a Windows-Upate this morning.) - ?

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‎09-07-2025 03:35 PM

HP Recommended

I am having the same issue.  On Win 11, the V3 driver appears to install, but ultimately does not work with M2625D - no prints!   I've rebooted, restarted, reinstalled the driver onto the new HP computer...no luck.   Is there another solution?

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