• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎08-09-2025 11:02 AM

HP Recommended

Installing HP8125e i got an error, went to online chat, they would call me, let them into my computer but would not buy what they were selling. I feel like a fool. Did a scan with McAfee thru Tmobile. How concerned should I be? Do I need to take in to a tech? And...how do ifix my printer error?  Can I totally delete printer and start over?

Reply
1 REPLY 1

‎08-10-2025 02:17 AM

HP Recommended

Hi @ProudMary2 

1.  First things first, what error you have when installing your printer ?

 

2. If you provide more details about the error, we will be able to help you in this forum.

 

3. For Officejet 8125e printer installation with Wifi network, you can follow steps from the next video:

>> https://www.youtube.com/watch?v=ZMsfuANzZjM&ab_channel=PrintersandScanners

 

4. If you run a scan with McAfee and nothing came then that should be all right. 

 

If you still need some help to install your printer, remember that you can contact

HP Support directly with the next options:

 

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.