add second instance of printer

[eastwest9]

How can I set up a second instance of my printer HP ENVY 6555. I want the second instance to have a different set of preferences. I’m using the HP smart port, but when I add this printer, I cannot get a test page to print.

[Garp_senchau]

@eastwest9, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Add a Second Printer Instance

Windows:

Go to Control Panel > Devices and Printers.

Right-click your HP ENVY 6555, choose Printer Properties, and under the Ports tab, select a different port (USB, network, etc.).

Add the printer again using the + sign in Printers & Scanners.

Mac:

Go to System Preferences > Printers & Scanners.

Add the printer again by clicking the + button.

Set Printer Preferences

Right-click or click on the printer icon and select Printer Preferences.

Adjust settings (e.g., paper size, quality) for the second instance.

Install Latest Drivers

Download and install the latest drivers from the HP website to avoid issues with printing.

HP Smart App

If using the HP Smart app, make sure the second instance is added correctly.

Check for updates to the app and restart it if needed.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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