after having hard drive replaced on desk top, printer will not work. Says no driver

[Kentavo]

need to install new driver

[zoey7886]

@Kentavo, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding missing driver!  
We're thrilled to have the opportunity to assist you and provide a solution.

Since you've replaced the hard drive, the printer driver may not be installed. Here's what you can do to fix it:

1. Check Connections: Ensure the printer is properly connected to the computer via USB or Wi-Fi.
2. Download & Install Driver:
   • Visit HP’s official support website
   • Enter your printer model
   • Download the latest driver for your operating system
   • Install and restart your PC
3. Run HP Print and Scan Doctor: HP has a diagnostic tool that can automatically detect and fix common printing issues.
4. Check Windows Update: Sometimes, Windows can automatically install a compatible driver. Go to Settings > Update & Security > Windows Update and check for updates.

For further assistance, please provide:

• Printer model
• Connection type (USB/Wi-Fi)
• Windows version (Windows 10/11, etc.)

Please send the personal information like HP Unit's serial number in private messages only.

Let me know if you need step-by-step guidance! 😊

Take care, and have an amazing day! 
 

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Regards,