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‎10-19-2025 09:52 PM

HP Recommended
i am unable to download driver in MacOS Monterey Version 12.7.6. Kindly tell me what i do
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1 REPLY 1

‎10-22-2025 07:50 AM

HP Recommended

Hi @aku100266 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

If you're unable to download the printer driver on macOS Monterey 12.7.6, the best approach is to use the HP App and ensure your system recognizes the printer through AirPrint or built-in macOS support. 

 

Let’s walk through a clean setup that avoids compatibility blocks.

 

Step-by-step guide to install your HP printer on macOS Monterey 12.7.6

 

1. Remove Any Existing Printer Entries

  • Go to System Preferences > Printers & Scanners.
  • Select your HP printer and click the minus (-) button to remove it.
  • This clears any failed or partial installations.

 

2. Download and Install the HP App

  • Visit the HP App for macOS.
  • Download and install the app.
  • Open the app and follow the prompts to detect and add your printer.

 

3. Use AirPrint if Driver Is Unavailable

macOS often uses AirPrint for HP printers without needing a separate driver.

  • Go to System Preferences > Printers & Scanners.
  • Click the plus (+) button to add a printer.
  • Select your HP printer from the list.
  • In the Use dropdown, choose AirPrint or Secure AirPrint.
  • Click Add.

This method allows full printing and scanning functionality for most models.

 

4. Check for Firmware Updates

Outdated firmware can block macOS communication.

 

5. Reset Printing System (if needed)

If the printer still doesn’t respond:

  • Go to System Preferences > Printers & Scanners.
  • Right-click in the printer list and choose Reset printing system.
  • Re-add your printer using the steps above.

 

Let me know how the printer responds after these steps—I’ll guide you further if needed.

 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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