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‎03-16-2021 01:32 PM

HP Recommended
Product: HP DeskJet 3634
Operating System: Microsoft Windows 7 (64-bit)

Does the DeskJet 3634 have auto shut-off? (ie. the printer will automatically shut off after being idle for a certain period of time) NOT talking about Sleep Mode.

Category:
7 REPLIES 7

‎03-16-2021 04:03 PM

HP Recommended

Does anyone knoW? I dont have a manual & I just get a runaround from HP

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‎03-18-2021 09:11 AM

HP Recommended

@jargey99

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎03-19-2021 08:16 AM - edited ‎03-19-2021 08:18 AM

HP Recommended

echo lake: sorry, that link doesn't work for me. just flashes for a second. then something about "skip to content. skip to footer" which doesnt work either.

getting an answer to this simple question is turning out to be one of the most frustrating things ive tried in a long time!

 

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‎03-19-2021 09:21 AM

HP Recommended

@jargey99

Thank you for posting back. 

 

Let's try this link once again: https://support.hp.com/in-en/document/c00046428 

If you still need additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team if you would like to continue troubleshooting. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎03-19-2021 09:58 AM - edited ‎03-19-2021 10:03 AM

HP Recommended

nope. the link still doesnt work. i have a screenshot of the page it takes me to, but i cant figure how to paste  it here.

 

 

 

jargey99_0-1616169786475.png

 

 

 

 

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‎03-19-2021 11:10 AM

HP Recommended

@jargey99
Thank you for posting back.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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‎03-19-2021 11:29 AM

HP Recommended

ok. thanks. didnt realize that what i thought was a simple "yes or no" question wud be so complicated.

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