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- HP Community
- Printers
- Printer Setup, Software & Drivers
- autoIP or DCHP

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09-29-2019 10:59 AM
Photosmart inkjet 5524 printer.
It had the configuration source "AutoIP" and wouldn't communicate with the laptop.
I unplugged the router, waited plugged in
switched off the printer, waited, switched on, waited, printed the "wireless network test results". it showed DHCP and printed.
Next time I tried to print, it had a different IP address which I had to change from control panel.
Help please, I'm don't know what I'm doing and just want it to print every time. why, how did the IP address change?
Thanks for reading this.
09-29-2019 05:17 PM - edited 09-29-2019 05:20 PM
Consider: Assign a Static IP Address to the printer.
Open this website from HP
Under Common Questions
Select Printer no longer works on the Internet
Read the article for information on the possible issue / reasons for the problem.
NOTE: Unfortunately, at this writing, both links to the Static IP solution do not work.
so...
Under Common Questions
Select Wireless connection issues
Open and read section: Improve wireless communication by setting a manual (static) IP address
and / or
Embedded Web Server (EWS)
If the printer is connected to the network, you might be able to use the Embedded Web Server (EWS) to manage and configure your printer, including the network settings.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
tab Network > Wireless (802.11) > IPv4 Configuration
Example - Officejet Pro 8630 - Network > Wireless (802.11) > IPv4 Configuration
NOTE: Your setup, even if available, may look different and / or provide different options
HP_8630_EWS_Network_Static_IP_1
References
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms or "what the printer can do" (Specifications)
Additional "How-to" procedures
Search for additional solutions...
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
HP Photosmart 5524 e-All-in-One Printer
Chapter 8 - Connectivity - starting on Page 31
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