blurry print

[ahrabuso]

Hi, sometimes my printer prints out "blurry" text. It looks like it prints the same text twice but moved a bit and over each other. When I print again, it comes out ok. But I don't want to waste paper/ink. Help please?

[Jay_G24]

Hi @ahrabuso

Welcome to the HP Support Community. I'd be happy to assist you with the  "print quality" issue. 

To better assist you - 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

3)What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?

While you respond to that, let's print a Print Quality Diagnostic page -

1. Load plain white paper in the input tray.

2. On the printer control panel, swipe down to open the Dashboard, touch the Setup icon , swipe up on the display, touch Reports, and then touch Print Quality Report.

Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document with steps to fix " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

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