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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
penny85
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bypass setup cartridge

‎09-22-2021 07:03 PM

HP Recommended
Product: envy pro 6455
Operating System: Other

 I ordered new HP printer and it did not come with the SETUP ink cartridges. It’s not letting me use regular ink, I keep getting a “use setup cartridges” error message. Can someone please tell me how to override this. I have a envy pro 6455

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎09-28-2021 06:17 AM

HP Recommended

@penny85

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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