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‎02-16-2021 09:47 AM

HP Recommended
Product: LaserJet3520
Operating System: Microsoft Windows 10 (32-bit)

I recently bought a LaserJet 3520 from someone who had used the printer a few times. However, she no longer had the setup ink cartridges and the printer will not work without them. This does not make sense as the printer was already set up. 

 

Please Help!! I do not have the money to go and buy a new printer.

Category:
1 person had the same question
3 REPLIES 3

‎02-19-2021 01:32 AM

HP Recommended

@creyn68, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted.

TEJ1602
I am an HP Employee

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‎02-23-2021 12:54 PM

HP Recommended

The exact serial number is CN35T1G7M8.

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‎02-24-2021 08:50 AM

HP Recommended

@creyn68,

 

Thanks for replying!

 

If you have already performed the steps from the document HP Ink Cartridges - 'Use SETUP Cartridges' Error and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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