bypass setup ink cartridges for envy 5052

[DobieMama]

I don't have the setup cartridges for my HP Envy 5052 and can't get past the setup cartridge page. Brand new printer, sat on shelf since new, lost cartridges shortly after getting since I didn't use it right away. How can I bypass this and set it up and use it? 

There appear to be other people dealing with the same issue, with various other printers (including mine). Why can't I access the answer to the problem with my specific HP PSC?

[DobieMama]

How is this helpful if I can't get help when needed?  There appear to be many people dealing with this same issue. It isn't misuse that makes this equipment a brick. It's useless additional steps like this!!!   It also makes me want to be less loyal to HP, which is about all I've ever used!!!   Please, can't someone help?

[DobieMama]

It doesn't have a touchscreen. It only says "Use SETUP Cartridges that came with your printer."

Is there a way to bypass via my computer?

[Bernard42]

Hello @DobieMama,

Here is the link that will allow you to contact HP service:

https://support.hp.com/us-en/contact

To have the ink cartridges you need.

Sincerely,

[Irfan_06]

Hi @DobieMama,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue setting up your printer.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support