can bypass the new interface entirely and get back a simple dashboard using the workarounds

[MikeK301]

the classic, tile-based "simple dashboard" has been completely removed in favor of an ecosystem that forces account sign-ins, heavily promotes marketing campaigns, and aggregates laptops, accessories, and printers into a single interface. how do I change it back?

[Dragon-Fur]

@MikeK301 

Welcome to the HP Community --

---

@MikeK301 wrote:

the classic, tile-based "simple dashboard" has been completely removed in favor of an ecosystem that forces account sign-ins, heavily promotes marketing campaigns, and aggregates laptops, accessories, and printers into a single interface.

how do I change it back?

---

Short Answer:

You don't.

HP App is the replacement for the HP Smart application.

As of now -- The HP App stays as it is.

---------- For those reading ------------

Information and an example of the HP App menu is included later in this message.

-- Windows --

 -- Start --

HP is a wrapper that combines a Devices menu similar to HP Support Assistant with the working parts of the HP Smart Print and Scan operations.

The HP App can be found in the App store: Microsoft Store 

Look for the HP App under the single name "HP" 

Make sure your choice is sourced from HP, Inc.

----------------------------------------------

-- What else? --

If you want to avoid using the HP App,

Install the full driver printer software -

Use HP Scan and other scan software, for example, Windows Scan

At least at this writing,

• No sign-in
• HP Scan has not be infiltrated with advertising.
• Windows Scan does not include advertising.

The full driver supports printing from other software, PDF readers, Word (and Office type software), photo editing software, browsers.

==========================

Printer Software - Full Driver

Open

Software and Drivers for HP ENVY 6000 All-in-One Printer series  

Set / Adjust the Operating System / version to Windows / Windows 11

The full driver is available in the "EasyStart" wrappers.

Use the one that works --

HP Easy Start Printer Setup Software (Internet connection required for driver installation)

OR

→ Hints →  The "Offline Use Only" installation can be used for a network connected or a USB connected environment. 

Be sure to unplug the USB cable between the printer and the computer before loading the software.  Re-connect the USB cable when instructed to do so, generally near the end of the successful installation of the printer software. 

HP OfficeJet Pro 8030 All-in-One Print EasyStart Printer Setup Software – Offline Use Only 

Restart the computer after the software is installed.

=================================

HP Smart Bug -- Comments -- Solution - HP App

 The weird "offset" issue is result of a rapidly spreading bug in HP Smart.

There are screenshot examples in various posts in the Community.

         ------- For those reading -------

There is a reported Bug in the HP Smart application (Windows).

           The problem has been reported to HP.

         ----------------------------------

Proposed Solution

-- Recommended -- One and more of the following --

• Upgrade to the HP App (Introduction and information is provided later in this message).  HP App is the replacement for HP Smart.
• ⇶  At the least -- Install the HP App as a means to kick the "Smart" bug to the side.  That means, Install the HP App > Restart the computer > Try using HP Smart and see if the mere act of installing its replacement (HP App) "fixes" the bug in HP Smart.  Sounds silly, but some folks report that this is enough if you want to keep using the old HP Smart application.

AND / OR

• Use HP Scan (part of your full driver printer software)
• → Model and Operating System Dependent →  Install / Use the HP Universal Scan Software (available as a separate download / install) on the drivers webpage
• Use Windows Scan until you decide / find a solution that suits your needs

                      -- Start --

-- Details / Examples  / Troubleshooting --

HP is a wrapper that combines a Devices menu similar to HP Support Assistant with the features and options in the HP Smart application.

The HP App can be found by opening the store: Microsoft Store 

Look for the HP App under the single name "HP" 

Make sure your choice is sourced from HP, Inc.

Consider upgrading to the HP App and perhaps abandoning HP Smart --

The HP App is the replacement for HP Smart.

-- What about HP App? --

At some point, perhaps even now, HP Smart will no longer be available in the  Microsoft Store  .

There are at least two possible consequences to this:

• Were there a version fix for the reported HP Smart "Scan - Save - Off-Center" bug, it can be more difficult to actually obtain a fixed version of the HP Smart app.
• Any constant request to update HP Smart is perhaps because the app cannot be updated through the conventional means.   There are caveats to that comment, none of which matter in context.

-- Watch – HP App – Introduction --

 HP Support Videos – HP App - What happened to HP Smart? | Use the new HP app 

 10 chapters

 Expand the area that describes the application – read the first sentences and click “More”

 Samples

 Print, Scan, Fax, Save – Minute 1:15

 Account Information and Print Dashboard – Minute 1:30

 Get Help – Minute 2:02

 Select “Use AI Search” – Minute 2:08

 EWS (Embedded Web Server) – Minute 2:21 > Printer Settings > View all > Advanced (opens EWS)

 Reminders

• If asked enter the printer’s PIN number – The default PIN might be located on the back or inside the printer (ink access area).

 And

• “Advanced” / EWS can also be opened using your Browser:   Open your Browser > Type / enter the Printer IP address into URL / Address bar

And

 HP Support Videos – HP App - Scan using the HP App | HP printers | HP Support

And

 HP Support Videos – HP App - Fix unavailable features in the HP app | HP printers | HP Support

⇶  HP Support Videos – HP App - Fix a “Scanning Unavailable” error in the HP app | HP printers | HP Sup...

Example - HP App - Main Menu / Printer Menu & Options

===================================

Message Content References

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP OfficeJet Pro 8034e All-in-One Printer  

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You !

Question / Concern Answered, Click my Post "Accept as Solution"