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- HP Community
- Printers
- Printer Setup, Software & Drivers
- can someone give me step by step instructions to connect my ...

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10-26-2024 12:32 PM
Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.
Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.
Or simply use Wi-Fi direct.
If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing. |
You may need to reset the printer: video here
Applies to HP OfficeJet 3831, 3832, 3833, 3834, 3835 All-In-One Printer & HP DeskJet Ink Advantage 3835, 3836, 3838 All-In-One Printer & HP DeskJet Ink Advantage Ultra 5738, 5739
Wi-Fi setup to router: video here and applies to the above also
For Wi-Fi direct setup click here.
This is useful if there is no modem or you do not want to avoid using the modem / router.
Manual 3830
Full feature software 3830 December 2023
Printer Reference 3830
Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated for routers.
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