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HP Recommended

how do I update the printers firmware?

 

1 REPLY 1
HP Recommended

Hi @azzarizona 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

To update the firmware on your HP Envy printer, follow these steps:

 

Ensure Your Printer is Connected: Make sure your printer is connected to a computer using a USB cable or is connected to the network.

 

Visit HP Support: Go to the HP Support website and navigate to the 'Software and Drivers' section.

 

Find Your Printer Model: Enter your printer model in the search box to find the appropriate software and drivers.

 

Download Firmware: Look for firmware updates available for your printer and download the latest version.

 

Run the Firmware Update: Once downloaded, run the firmware update file on your computer. Follow the on-screen instructions to update your printer's firmware.

 

Restart the Printer: After the update is complete, restart your printer to apply the changes.

 

Keep in mind that firmware updates can introduce new features or improvements and can fix known issues.

 

If you need more detailed instructions tailored to your specific HP Envy model, it's recommended to refer to your printer's user guide or the online resources available on the HP website.

 

For more helpful resources and support, visit the official HP Support page.

 

Click on the link below for instructions on how to update the firmware of your printer.
https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
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