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HP LaserJet Tank MFP 2604sdw Printer

I want to enable hp web services on the printer. Looking at the instructions following the link I think the printer has to show up on the HP account to enable web services. I am unable to complete the installation through the hp smart app on Mac/pc/ and android. because of this the printer is not showing on the account and can't seem to enable this feature.

 

is there a way to finish the installation through the hp smart app?

 

is there a way to enable web services without fully installing the printer through the hp smart?

 

is there a working driver for older os like windows 7?

 

Printer works and able to connect to wifi with internet access.  

 

Screenshot 2024-01-06 at 12.40.24 PM.png

Printer can't be enabled using web server settings so i clicked the link and followed instructions.

Screenshot 2024-01-06 at 12.41.50 PM.png

my printer is not added but i can never finish the setup using mac/pc/android hp smartapp

Screenshot 2024-01-06 at 12.42.04 PM.png

this is what shows even after following the instructions to factory reset the printer/wifi and run the app again on all 3 platform mentioned.

i was also on the phone with hp but followed their instructions and i had the same problem. is the printer defective? i also followed the the link along with the instruction given on page 27 mentioned by a user, which is the steps i did but got same result.

1 REPLY 1
HP Recommended

Hi,

Please enable Webb Services from the printer EWS page, then the printer prints an information sheet to finish setting up web services online/

 

Please see the 'Set up Web Services' section on page 27 of its user guide:

https://kaas.hpcloud.hp.com/pdf-public/pdf_4620941_en-US-1.pdf

 

Shlomi



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