can't get HP printer LaserJet 1102w to print (have a Mac)

[hihildy]

The printer won't print.  When I send a doc. to print, the message "looking for printer" appears. 

I downloaded the HP Printer Drivers5.1-2.dmg, but when I go to install the driver, I get the message that the certificate expired in Oct. 2019, do I still want to download it. 

I couldn't find another driver for the LaserJet 1102 series. 

Any suggestions?

Thank you, hihildy

[TEJ1602]

@hihildy, Welcome to HP Support Community!

Restart the devices-

• Turn the printer off, and then wait 10 seconds.
• Disconnect the printer power cord from the printer.
• Turn off the computer or the device you are trying to print from.
• Connect the printer power cord to the printer, and then turn on the printer.
• Disconnect the power cord from your wireless router, and then wait 10 seconds.
• Reconnect the power cord to the router. Wait until Internet service is restored. Internet service is interrupted while the router is off.
• Turn on the computer.

Uninstall the HP Software-

• Click Finder in the Dock. 
• In the menu bar, click Go, click Applications, and then open the HP or Hewlett Packard folder. 
• If HP Uninstaller is in the folder, double click it, and then follow the on-screen instructions to uninstall the software. 
• If HP Uninstaller is not in the folder, continue to the next step. 
• Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock. 
• In the menu bar, click Go, click Go to Folder, type /Library/Printers, then click Go. 
• The Printers folder opens. 
• Click and drag the HP or Hewlett Packard folder to the Trash icon in the Dock. 
• Restart the Mac. 
• Right-click or Ctrl + click the Trash icon, and then select Empty Trash. 

Download and install the latest drivers from here.

If the issue persists, add the printer using AirPrint drivers-

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.  

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.  

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.  

4.) Click the plus sign click Add Printer or Scanner, click the printer name.  

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add. Select AirPrint from the Use menu 

6.) Try to print.  

Hope this helps! Keep me posted. 

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