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‎05-03-2021 12:58 PM

HP Recommended
Product: OfficeJet Pro 8028
Operating System: macOS 11.0 Big Sur

Since updating to OS X 11.3, HP Smart app hangs when I try to log into my account (apparently required for scan function). Printer firmware is up to date, and I tried deleting & reloading drivers. Also deleted re-downloaded HP Smart app. I can still print (doesn't ask for login) and the HP Easy Scan app works, but it would be nice to have full functionality in HP Smart app. In case it's relevant, I'm using WiFi connection.

Category:
1 REPLY 1

‎05-04-2021 09:59 PM

HP Recommended

It looks like updating to 11.3.1 (which came out today) resolved the problem with hung sign-in process. Whew!

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