can't pair printer with computer

[Tmod5257]

can't pair xpress m2830

[Raj_05]

Hi @Tmod5257,

 Welcome to HP Support Community.
 
Thank you for posting your query, I will be glad to help you.
 

If you're experiencing difficulties pairing your Samsung Xpress M2830 printer with your computer, here are some steps that might help resolve the issue:

1. Ensure Printer is On and Ready:

   • Confirm that your printer is powered on and the Wi-Fi or network status indicator shows it is ready to connect.

2. Check Printer and Computer Network Connections:

   • Make sure both your printer and computer are connected to the same wireless network.
   • Verify the network name (SSID) and password are correct.

3. Install the Necessary Drivers and Software:

   • Visit the HP Support website to download and install the latest printer drivers and software for the Samsung  Xpress M2830.
   • Follow the on-screen instructions during installation to ensure your printer is properly connected.

4. Use HP App:

   • If applicable, download the HP App on your computer or mobile device. It can help with setting up and managing your printer.

5. Run the Printer Troubleshooter:

   • On your computer, navigate to Settings > Devices > Printers & scanners and run any available troubleshooting tools.

6. Restart Devices:

   • Power down your printer and computer. Restart both devices to refresh their state and attempt the pairing process again.

7. Check for Firmware Updates:

   • Ensure your printer’s firmware is up to date. You can usually update this through the printer’s control panel menu or the HP Support Assistant.

8. Review Connectivity Settings:

   • Access your printer's network settings to confirm there are no restrictions or blocks preventing the connection.

9. Use a USB Connection as a Last Resort:

   • If wireless pairing continues to fail, try connecting your printer to the computer using a USB cable as a temporary solution.

I hope this helps.
 
Take care and have a good day.
 
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