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HP Recommended
HP ENVY 5660 e-All-in-One Printer
Chrome OS

Will not print page 3 of a 3 page document.  I get the error "couldn't print.  Check printer and try again".  I've tried to restart printer and computer, but still get the same error message.  It prints page 1 and 2 with no problem.  Any help would be appreciated.

 

Paul

3 REPLIES 3
HP Recommended

Hi @pshapiro,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with printing from HP Chromebook.

 

Please follow the steps from this document.

 

I hope  this works.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

I still get the same error message.  I tried to install the hp print for chrome, but didn't get a window with a install button.

 

Does it install automatically?

 

Thanks

 

Paul

HP Recommended

Hi @pshapiro,

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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