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hp office jet pro 8600 plus
Microsoft Windows 10 (64-bit)

My software may be corrupted, in trying to delete and reinstall, I get error code 5 when trying to delete, cannot delete software 

1 REPLY 1
HP Recommended

@southdakota 

 

This is a permission / ownership error.

 

Solution....

 

TKB article contributed by HP Expert  ShlomiL 

Fix for the dreaded error “Call to Drivepackageuninstall returns error 5

Call to DriverPackageUninstall error 5 returns during HP Device Software uninstall

Reminders

  • Section HP PC Solution  >> First Step “Run as Administrator” is crucial
  • Run “Check for Updates” as many times as necessary to fully update Windows

 

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