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HP Recommended

I have a new laptop and it couldn't find my printer so I found a driver on HP and downloaded it. I can print to it but before I had loads of printing options for example to card, photo paper, high quality, borderless etc. Now when I go to preferences I have very limited options, hardly anything is there, its basic. I need the option to print on card, and change quality etc. Its almost like the driver is a very old version and I have gone back in time. Is there an updated newer driver like I had before on my old laptop? I cant use it like it is. I had loads of options before and I need them back! Thanks

1 REPLY 1
HP Recommended

@khaosandink 

 

The printer supports Cards (Index) as shown in the Specifications.

 

If you have not done so, download-save-install the Full Feature Software

HP ENVY 4520 series Full Feature Software and Drivers

After the software is installed, Restart the computer and log in.

 

Video help is available to help install the software.

Software and drivers for HP ENVY 4520 All-in-One Printer series

Scroll down to Related Videos > Show all > select your video

 

More...

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and the search window to narrow the search. 

For example,

Category Printers and All-in-Ones > Networking and Wireless

Category Printers and All-in-Ones > Install, Setup, Drivers

  • Select your Video

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

  1. When you change paper in the tray, be sure to tell the printer about the (new) paper.
  2. Check / Enable the printer as the Default printing device.
  3. Select / Adjust / Save the Preferences.

 

Check / Adjust / Retain the Paper at the Printer Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

On the printer control panel, Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom

 

Set the Preferences - Windows

 

  1. The following assumes the Full Feature Software has been installed.
  2. Check / enable the printer as the “Default Printer”
  3. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Set as Default

 

Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >

Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit

 

If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.

 

OR

Windows key + S (search for) Printers and Scanners

Left-Click on (your) Printer > Manage >

Printing Preferences

Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings

Optional (if / as available): Save As > enter a name for your custom shortcut

Click OK to save the preferences

 

 References

 

 

HP Smart - Help for Windows (includes a link to the store and an FAQ section)

Learn how to use HP Smart on your Windows 10 computer

 HP Printers - Using the HP Smart App (Windows 10)

 

 

User Guide

 

 How to > topic Print > subject list Instructions & Settings

Lots of documents, including:

 Print Driver Settings Guide (Windows)

HP Printer Assistant Software Frequently Asked Questions (FAQs)

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP ENVY 4520 All-in-One Printer series

 

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Dragon-Fur

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