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HP Recommended
Photosmart 7660
Microsoft Windows 10 (32-bit)

Ik heb onlangs een nieuwe desktop met Windows 10 32-bits als besturingssysteem gekocht, maar deze herkent mijn printer niet. Ik probeerde allerlei dingen, zelfs de HP-arts, zonder resultaat. Ik kon het probleem omzeilen door het handmatig te installeren als een 7760 photosmart, maar sinds de laatste update van Windows stopte dit ook. 
Mijn printer doet het perfect, ik ben niet van plan om het te vervangen. Dus HP, welke oplossing stel je voor?

 

Guy

3 REPLIES 3
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HP Recommended

I recently acquired a new desktop with Windows 10 32-bits as OQ, but it does not recognize my printer. I already tried all kind of solutions proposed on the HP site, even the HP-doctor, without any result. I could temporary solve the problem by installing the printer as a 7760 photosmart, but since an update a few months ago this fails to work. 
My printer worked perfect, i am not planning to change it. So HP, what solutions do you propose?

HP Recommended

@GuyL2,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are facing issues installing the printer on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that there are no drivers available for Windows for this printer. However, I recommend you try installing the printer using the Windows built-in drivers.

 

Follow the below in the below article to install the Windows built-in drivers.

 

https://support.hp.com/in-en/document/c01796879

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.