cannot print in color

[fireguy1]

I cannot print in color

[VikramTheGreat]

Hi @fireguy1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating it is when a color printer only prints in black and white, especially when everything looks fine on screen. Let’s walk through a few steps to get your HP Color LaserJet Pro MFP M283fdw printing in color again.

Check Print Settings in Windows

Sometimes the color option gets disabled in the driver settings.

1. Open the document you want to print.
2. Go to File > Print > Printer Properties (or Preferences).
3. Look for a setting under the Color tab or Paper/Quality tab.
4. Make sure it’s set to Color, not Black & White or Grayscale.
5. Click Apply > OK, then try printing.

Set the Printer as Default & Reinstall Driver

1. Go to Settings > Bluetooth & Devices > Printers & Scanners.
2. Click your HP printer, then click Remove Device.
3. Download and install the Full Feature Software and Driver from:
   👉 HP Color LaserJet Pro MFP M283fdw Software and Driver Downloads | HP® Support
4. The default Windows driver often lacks full color options — using HP’s official driver ensures everything works.
5. Restart your PC after installation.

Test with HP Smart App

• Open the HP Smart app and try printing a test page or a color document.
• HP Smart usually forces the full-color driver settings to load correctly.

Still Not Printing in Color?

If it still won’t print in color after reinstalling:

• Try printing from a different app (like Word or a PDF viewer) to rule out app-specific issues.
• Print a supplies report from the printer’s control panel (Settings > Reports > Supplies Status). This confirms if color toner is being recognized.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support