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HP Recommended
deskjet 4100 plus 4155
Microsoft Windows 10 (64-bit)

I have installed deskjet 4100 Plus 4155 - I can print and copy but cannot scan. No print icon on taskbar like my other laptop.  I am working on a Dell Inspiron 15 - 7000 series.

1 REPLY 1
HP Recommended

Message i get is #4100 series not found when I try to scan even though now I have the printer icon in taskbar

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