• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-24-2025 09:38 PM

HP Recommended

I get an "Invalid credentials" message during the test of Email Server.
smtp server: smtp-mail.**bleep**,

port: 587,

secure connection: yes,

requires authentication: selected,

credentials: specify,

user name: my email with **bleep** service,

password: a verified app password created for my account

server usage: email

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-24-2025 10:08 PM

HP Recommended

well, this HP video says that yahoo and outlook/hotmail are no longer supported.
https://www.bing.com/videos/riverview/relatedvideo?q=hp+add+new+email+server&mid=8AFA5F26483A8CA4B34...

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-24-2025 10:08 PM

HP Recommended

well, this HP video says that yahoo and outlook/hotmail are no longer supported.
https://www.bing.com/videos/riverview/relatedvideo?q=hp+add+new+email+server&mid=8AFA5F26483A8CA4B34...

Was this reply helpful? Yes No

‎11-25-2025 04:10 AM

HP Recommended

ferRX_0-1764068983483.png

 


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.