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HP Recommended

drivers not available printer is in error state 

1 REPLY 1
HP Recommended

Hi @abcd460,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding missing drivers for your HP DeskJet Ink Advantage Ultra!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Verify Printer Connection and Status: Ensure that your printer is connected correctly and the network connection is active. Check the printer status on the control panel or using the HP Smart app.

Search for Drivers on HP's Website:

  • Visit HP Software and Driver Downloads.
  • Enter your printer model, HP DeskJet Ink Advantage Ultra 4829, and follow the instructions to locate the available drivers.
  • If specific drivers are not listed for your model, you may try downloading the HP Smart app or HP Easy Start, which often provides the necessary drivers.

Use HP Smart App:

  • The HP Smart app is the recommended software for managing HP printers, including standard and advanced features.
  • You can download it from the Microsoft Store.

Install HP Easy Start:

  • Download HP Easy Start from 123.hp.com/setup to auto-install drivers and management software.
  • Follow the instructions to complete the installation.

Update Printer Firmware:

  • Regularly update the printer's firmware to ensure compatibility and enhance functionality.
  • Firmware updates can be done through the printer's control panel or the HP Smart app.

Driver Alternatives:

  • If a specific driver is unavailable, Windows may automatically detect the printer when connected via USB and install the best available driver using the built-in Add Hardware feature.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.