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‎05-08-2024 04:32 PM

HP Recommended
Product: hp color laserjet cp5225dn
Operating System: Microsoft Windows 7 (32-bit)

hello

 

i replaced the formatter on my hp cp5225dn laser printer.

 

the service manual says to use hexprint.exe or hpnpf to update the serial number and page counts.

 

where can i find these files?

 

anybody have an example file that i would need to send to the printer using these apps?

 

thanks

 

tim

 

 

Category:
2 REPLIES 2

‎05-08-2024 07:03 PM

HP Recommended

Typically I have used a PJL file to update the serial number if that option is not supported in the service menus. I will send you some details via private message. I do not want to post on open forum as unwary users can get into big trouble if file formats are not correct. Moderator must enable PM before I can send it to you.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-09-2024 11:00 AM

HP Recommended

hello

 

thanks for responding so quickly.

 

i have tried to send you a PM.

 

thanks

 

tim

 

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