changing from wireless to basic usb use

[gap7]

I received and hooked up Officejet Pro 8710 using the wireless set up.  I need to use it in Basic mode with USB.  I uninstalled and tried to reinstall but can't find a way to reinstall now.  how to I reset the printer to allow me to reinstall using Basic mode?

[Raj1788]

Hi @gap7,

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂

I understand that you need the printer with the USB Setup.

Don't worry I'll be glad to helpyou.

Follow the below steps to fix the issue.

Check requirements and delete any previously installed printer versions from Windows to prepare for the USB connection setup and driver installation.

1. Confirm the following requirements and items before you begin:

   • The printer is turned on and in a ready state.

   • Obtain a USB cable less than 3 m (9 ft 10 in) in length.

   • There is an available USB port on your computer: If you connect through a USB hub or docking station, the printer might not receive enough power to properly operate.

   • If you connected the USB cable to the computer before installing the HP driver, continue with these steps to remove the printer from the installed devices to help ensure a successful setup. Otherwise, skip to the next step to install the driver.

2. Disconnect the printer USB cable from the computer. Do not reconnect the cable until prompted during the driver installation step.

3. Search Windows for 'devices', and then click the Devices and Printers control panel settings in the results.

4. Right-click the icon for your printer model, and then click Remove device. If multiple icons exist for the printer, remove them all.

   Figure: Remove the printer from Devices and Printers

   

5. Close the Devices and Printers window, and then continue to the next step.

Click here for further assistance.

Keep me posted, how it goes!

If the information I've provided was helpful.

Give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Good Luck.