clicking noise with my printer

[tomk115]

there is a clicking noise coming i close the cartridge access door.  not sure what that means  alomost like something is stuck.  please help!  Thanks,

[The_Fossette]

@tomk115,

Welcome to the HP Support Community!

• Do you see any lights flashing on the printer?
• Are you able to make a copy?

Meanwhile, I recommend you follow the below steps and check if it helps.

1.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

2.Remove USB cable, if present.

3.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

4.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.

5.Turn on the printer and wait till warm-up period finishes and the printer is idle.

If you continue facing the issue, I recommend you update the printer firmware following the steps in the below article and check if it helps.

http://support.hp.com/us-en/document/c02919168

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[The_Fossette]

@tomk115,

We haven’t heard from you.
This Post is with reference to the thread you had recently created at your friendly neighborhood which is the HP Forums
I would like to know if the resolution we had provided worked for you?
Please reply back to your public post if you have any other queries.

And Thank You for being a Valuable Member of our HP Family. 

If this helps, please mark the public post as an accepted solution so that it benefits several others and please give the same public post a Kudos for my efforts to help.
Take care and have a blessed week ahead.